Privacy Policy

Atlantic Private Security Inc.
Effective Date: April 9, 2026

Atlantic Private Security Inc. ("Company," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our online ticketing system, website, and SMS communications.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide when submitting a service request or communicating with us, including:

• Name
• Phone number
• Email address
• Property address and unit number
• Service request or incident details
• Account or tenant information provided by property managers

b. Automatically Collected Information

When you visit our website or submit a ticket, we may collect:

• IP address
• Browser type and device information
• Pages visited and timestamps
• Cookies and analytics data

2. How We Use Your Information

We use the information we collect for legitimate business and operational purposes, including:

• Managing and responding to security service requests
• Operating and maintaining our online ticketing and dispatch system
• Coordinating assistance for incidents such as lockouts, noise complaints, and safety concerns
• Communicating updates, confirmations, and resolutions
• Enhancing safety and customer service
• Improving our systems and services
• Complying with legal and regulatory requirements
• Sending SMS communications with your consent

3. Online Ticketing and Dispatch Services

Atlantic Private Security Inc. provides an online ticketing system that enables residents, tenants, and clients to request security assistance. Common service requests include:

• Apartment or building lockouts
• Noise complaints or disturbances
• Suspicious activity reports
• Visitor access issues
• Parking or property concerns
• General security assistance

Information submitted through this system is used solely to respond to and resolve service requests efficiently and securely.

4. SMS Communications and Consent

By submitting a ticket or providing your phone number, you consent to receive SMS messages from Atlantic Private Security Inc. related to your request. These messages may include:

• Ticket confirmations and updates
• Dispatch notifications
• Security alerts and responses
• Customer support communications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or call (909) 350-3255 or 24/7 Dispatch at (323) 300-5043.

5. No Sharing of Mobile Opt-In Data

Atlantic Private Security Inc. respects your privacy and complies with telecommunications regulations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. This ensures compliance with The Campaign Registry (TCR) and 10DLC requirements.

6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With property managers or authorized client representatives to fulfill service requests
• With trusted service providers who assist in operating our business
• To comply with legal obligations or law enforcement requests
• To protect the rights, safety, and security of individuals and property
• In connection with a merger, acquisition, or business transfer

All third-party partners are required to maintain the confidentiality and security of your information.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

• Secure HTTPS encryption
• Role-based access controls
• Secure servers and data storage
• Monitoring and system updates

Despite our best efforts, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide and improve our services
• Maintain incident and service records
• Fulfill legal and contractual obligations
• Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion of your data
• Withdraw consent to communications
• Opt out of SMS messaging at any time

To exercise these rights, please contact us using the information below.

10. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze performance. You may disable cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. Atlantic Private Security Inc. is not responsible for the privacy practices or content of such sites.

12. Children's Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

14. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Atlantic Private Security Inc.
Address: 261 S Ardmore Ave., Los Angeles, CA 90004
Email: info@atlanticprivatesecurityinc.com
Phone: (909) 350-3255
24/7 Dispatch: (323) 300-5043
Website: https://www.atlanticprivatesecurityinc.com/

15. SMS Opt-In Disclosure

To ensure compliance with telecommunications regulations, the following language should appear on your opt-in forms:

By submitting a service request or providing your phone number, you consent to receive SMS messages from Atlantic Private Security Inc. regarding ticket updates, dispatch notifications, and security assistance. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP or call (909) 350-3255 or 24/7 Dispatch at (323) 300-5043 for assistance. Consent is not a condition of purchase. View our Privacy Policy at https://www.atlanticprivatesecurityinc.com/privacy-policy.html